The fourth step is to make a "shopthanks.html" page, so that after a customer has filled out their billing information, you can thank them for their order, and give them last minute shipping and delivery info. Place shopthanks.html in your main web directory. If your domain is "abc.com" then you should be able to see http://www.abc.com/shopthanks.html There is no special HTML code that needs to be included on this page.